Tile Warehouse Manager
Office-Based
Toronto
Full-Time
Posting on August 2nd, 2024
•Responsible for Daily Operations of all Tile Warehouses •Responsible for performance management of the assigned team. •Provide each team member with a clear directive of job role and expectations and ensure proper training is provided. •Responsible for ensuring all paperwork is completed and shipments are invoiced/ transferred properly to maintain lot accuracy in transfer and order shipping. •Responsible for Inventory Accuracy and providing support to the Quality & Inventory team as needed. •Ensuring all procedures and policies are followed for proper receiving, picking and shipping of materials, including WMS compliance. •Ensure all Health & Safety and Equipment inspections and training are completed and up to date as per required guidelines. •Ensure delivery routes are optimized and efficient •Ensuring driver compliance with ELD and Descartes systems. •Keep records of daily, weekly and monthly deliveries and number of skids delivered. •Resolving driver delivery problems, truck breakdowns and equipment failure issues. •Resolve Customer service issues regarding deliveries and order accuracy. •Must be able to work flexible hours as directed by the business needs. •Must communicate effectively with all teams across the entire company to be able to offer solutions when needed.
Requirements:
•High school diploma.
•1 to 2 years of experience in a similar role.
Skills :
•Customer orientation: The ability to demonstrate concern for satisfying external and internal customers.
•Technical expertise: The ability to demonstrate knowledge and skills in a technical area.
•Rigor: Ensure that the work is complete and accurate; carefully prepare orders; follow up with other employees to ensure agreements and commitments are respected.
•Stress management: Ability to continue to function effectively under pressure and maintain self-control.
•Flexibility: Openness to different and new ways; willingness to change their preferred way of doing things.
•Initiative: Identify what needs to be done and do it before it is asked or before the situation demands it.
•Oral Communication: The ability to express oneself clearly in conversations and interactions with others.
•Written communication: The ability to express oneself clearly in professional writing.
Key performance indicators:
•Team Performance Management
•Clear Directive and Training
•Paperwork and Invoicing Accuracy
•Inventory Accuracy
•Procedural and Policy Adherence
•Health & Safety Compliance
•Support to Quality & Inventory Team
•Descartes Delivery Confirmation
•Driver Compliance with ELD and Descartes
•Delivery Records Maintenance
•Problem Resolution
•Customer Service Issue Resolution
We want to thank you personally for applying to Ciot. Please note that we will review your application and only those candidates selected for further consideration will be contacted directly. Again, thank you for your interest in a career at Ciot!
At Ciot, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, colour, gender, gender identity, sexual orientation, national or ethnic origin, age, disability, religion or any other status protected by applicable legislation, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. At Ciot, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, colour, gender, gender identity, sexual orientation, national or ethnic origin, age, disability, religion or any other status protected by applicable legislation, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.